Executive Summary

Senior Analytics Professional with 10 years of experience transforming complex datasets into actionable business insights. Proven expertise in statistical modeling, predictive analytics, and data visualization, with a track record of delivering measurable impact for public and private organizations. Specializes in Python, R, SQL, and advanced analytics platforms, with deep experience in governance frameworks, asset management optimization, and executive reporting for data-driven decision making.

Analytics & Data Science Expertise

📊 Statistical Analysis & Modeling

Python R Statistical Modeling Predictive Analytics Time Series Analysis Regression Analysis

🔍 Data Management & ETL

SQL PostgreSQL Oracle Data Warehousing ETL Pipelines Data Quality

📈 Visualization & BI Tools

Power BI Tableau Excel Matplotlib ggplot2 Plotly

🤖 Machine Learning & AI

TensorFlow Scikit-learn Classification Clustering Neural Networks Feature Engineering

Featured Projects

Professional IT Support Website Build

Developed and deployed a fully responsive static website using HTML, CSS, and JavaScript, hosted on GitHub Pages with custom domain configuration. Integrated EmailJS API for seamless contact form functionality, enabling automated lead capture and email notifications without backend infrastructure. Implemented modern web design principles with mobile-first responsive design, optimized performance, and professional branding to establish online presence for IT support services.

HTML CSS JavaScript GithHub Pages Custom Domain
📊 80% Annual Savings

IT Governance Power Bi Dashboard & KPI Framework

Built executive-level IT governance reporting system tracking 45+ KPIs across IT operations, Cybersecurity, and IT Project Delivery. Automated monthly executive reports and implemented real-time monitoring dashboards that improved decision-making speed by 60%.

Power BI SQL Server Power Apps Executive Reporting KPI Development
📊 45+ KPIs • 60% Faster Decision Making

Vancouver Property Assessment Analytics

Engineered comprehensive property valuation analysis system using City of Vancouver open data, processing 250K+ property records. Developed interactive web application with predictive pricing models achieving 94% accuracy for residential properties.

Python Flask Machine Learning Data Visualization Web Development
📊 250K+ Records • 94% Prediction Accuracy

Crop Yield Prediction Using Machine Learning (LSTM)

Developed an advanced agricultural analytics system using Long Short-Term Memory (LSTM) neural networks to predict crop yields based on historical weather patterns, soil conditions, and seasonal data. Implemented deep learning models in Python using TensorFlow/Keras, processing multi-variate time series data to achieve prediction accuracy of 87% for seasonal yield forecasting. Research contributed to precision agriculture applications and sustainable farming optimization strategies.

Python TensorFlow Keras Pandas NumPy
📊 87% prediction accuracy, • Masters thesis component

Education & Certifications

Master of Science in Data Science
Atlantic Technological University, Sligo
2023
Specialized in advanced statistical computing, machine learning algorithms, and data mining techniques. Completed thesis on predictive analytics applications in transportation systems. Dean's List recognition for academic excellence.
Bachelor of Science in Computer Systems & Networking
Institute of Technology, Sligo
2017
Comprehensive foundation in computer science, systems administration, and network infrastructure. Strong emphasis on database design, programming fundamentals, and system optimization. Graduated with honors.

Professional Experience

IT Governance & Reporting Specialist
TransLink • New Westminster, BC
September 2023 - Present
Leading enterprise IT analytics and governance reporting initiatives for BC's regional transportation authority. Developing executive Power Bi dashboards, KPI frameworks, and predictive models while ensuring compliance with government reporting standards and data governance policies.
IT Asset Management Specialist
TransLink • New Westminster, BC
May 2022 - September 2023
Managed comprehensive IT asset lifecycle including hardware procurement, deployment, tracking, and disposal across 1,800+ fleet vehicles and facilities. Maintained asset databases, conducted audits, and coordinated warranty management. Developed standardized deployment processes and asset tracking systems that improved inventory accuracy by 95% and reduced procurement costs.
IT Administrator
TransLink • New Westminster, BC
November 2020 - May 2022
Managed enterprise data systems while developing analytical capabilities for operational decision-making. Created automated reporting solutions, performed statistical analysis of system performance metrics, and built data quality monitoring frameworks. Established foundation for organization-wide analytics initiatives.
Computer Support Analyst
TransLink • New Westminster, BC
November 2019 - November 2020
Delivered comprehensive technical support for desktop, mobile, and enterprise applications across a multi-site transportation network. Resolved hardware/software issues, managed IT asset inventory, and maintained help desk ticketing systems. Improved first-call resolution rates by 25% through systematic troubleshooting processes and knowledge base development.
Technical Support Specialist
Quicktech • Vancouver, BC
May 2018 - November 2019
Provided managed IT support services for 15+ small-to-medium business clients. Handled network troubleshooting, server maintenance, backup solutions, and cybersecurity implementations. Managed client relationships and delivered on-site/remote technical support that improved client system uptime by 20% and reduced support tickets.
Systems Engineer
CBE Ltd • Mayo, Ireland
May 2017 - May 2018
Provided specialized technical support for point-of-sale systems across retail and hospitality clients. Configured POS terminals, payment processing systems, and integrated inventory management solutions. Delivered on-site troubleshooting, system installations, and staff training that maintained 99% system uptime during peak business periods and reduced transaction processing issues by 30%.
Systems Administrator
Rocket Science Ltd • Sligo, Ireland
November 2015 - May 2017
Administered Windows/Linux server environments, network infrastructure, and backup systems for multiple client environments. Managed security patches, system updates, and disaster recovery procedures. Implemented automated monitoring tools and preventive maintenance schedules that reduced client system downtime by 40%.